Last Updated: January 8, 2025

INTRODUCTION

Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including when you:

Visit our website at http://www.ximenatxrealtor.com

Use our real estate services, including buying, selling, relocation support, and consultations

Interact with us through marketing, events, or communications

If you have any questions or concerns about this Privacy Policy or your rights, please contact us at:

Ximena Martinez

12247 Rojas Dr, El Paso, TX 79936

Email: [email protected]

By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

SUMMARY OF KEY POINTS

Personal Information: We collect personal information you provide directly (e.g., name, email, contact details) and information automatically gathered through your interactions (e.g., IP address, location).

Use of Information: Your information is used to deliver services, process transactions, and improve user experience.

Third Parties: Information may be shared with trusted vendors, marketing partners, or as required by law.

Security: We implement measures to protect your data but cannot guarantee absolute security.

Your Rights: You have rights to access, correct, or delete your data and to opt out of marketing communications.

1. WHAT INFORMATION DO WE COLLECT?

A. Personal Information You Provide:

We collect information you provide directly, including:

Name, email, phone number, and mailing address

Contact preferences and details shared during consultations or transactions

Billing addresses for processing payments (if applicable)

B. Information Automatically Collected:

When you interact with our website, we collect:

IP address, browser type, and device information

Usage patterns, such as pages visited and time spent on the site

Geolocation data (with your permission)

C. Information from Third Parties:

We may obtain additional information about you from:

Public databases and social media platforms (e.g., LinkedIn, Facebook)

Marketing partners and referral programs

2. HOW DO WE USE YOUR INFORMATION?

We process your information to:

Deliver and facilitate real estate services, such as home searches, valuations, and consultations

Respond to inquiries and provide support

Send important updates, such as changes to our terms or services

Develop targeted marketing strategies and personalized content

Ensure security and fraud prevention

Comply with legal obligations

3. SHARING YOUR INFORMATION

We may share your information with:

Vendors and Service Providers: Trusted third parties who assist in delivering our services (e.g., email marketing tools, hosting providers).

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

Legal Compliance: As required by law or to protect our rights, property, or safety.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

Improve website functionality and user experience

Track analytics and website performance

Deliver targeted advertisements

You can manage cookies through your browser settings or opt out of tracking by submitting a request.

5. SECURITY OF YOUR INFORMATION

We take reasonable measures to protect your personal information, including encryption and secure servers. However, no method of transmission or storage is 100% secure. By using our services, you acknowledge and accept this risk.

6. YOUR RIGHTS

Depending on your location, you may have the right to:

Access, correct, or delete your personal information

Withdraw consent for certain types of processing

Opt out of marketing communications (e.g., replying "STOP" to SMS or using the unsubscribe link in emails)

To exercise these rights, contact us at [email protected].

7. THIRD-PARTY LINKS

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

8. CHILDREN’S PRIVACY

Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

9. REAL ESTATE-SPECIFIC DISCLOSURES

A. Compliance with Real Estate Regulations:

We comply with all applicable laws, including those enforced by the Texas Real Estate Commission (TREC).

Consumer Protection Notice

Information About Brokerage Services (IABS)

B. Property Listings:

All property listings displayed on our website are subject to availability and may be updated or removed at any time.

10. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. The "Last Updated" date at the top of this page indicates the most recent revision.

11. CONTACT US

For questions or concerns about this Privacy Policy, please contact us:

Ximena Martinez

12247 Rojas Dr, El Paso, TX 79936

Email: [email protected]